The shipping industry has shifted from a traditional model, where ships were merely transport vessels, to a highly digitalised and interconnected system. Ships are becoming increasingly like floating offices and homes, and the demand for advanced technologies and high-speed connectivity that support a fully connected and integrated maritime environment continues to grow.
However, the increased dependence on digital tools and connectivity also raises concerns about the potential consequences of connectivity loss. For ships to truly become the floating offices of the future, a seamless exchange of data, operational transparency, and proactive and informed decision-making are key. Uninterrupted remote communication and collaborative and always-on software supported by a seamless internet connection are essential enablers of the ship as a floating office concept. Below are some of our top recommendations to improve the industry.
- Choose a connectivity partner that delivers fully managed, seamless, reliable, and global connectivity service
It might seem obvious, but having a network that operates seamlessly in the background without constant thought is essential if a crew is to operate a productive, efficient, and safe vessel as a floating office. Despite the high-level connectivity that is available today, it has become clear from our surveys and interviews that a lack of seamless and always-on connectivity is a barrier for many completing their daily tasks. There is a growing trend for vessels to rely more on connectivity and digital applications as they get closer to shore. In many cases, applications end up fighting for capacity as the vessel nears shore. Securing a network that provides ubiquitous connectivity and consistent user experience is essential to avoid becoming capacity constrained. Connectivity that runs in the background without having to think about when to use it and when to hold back is necessary for maximum productivity and a critical step in the ‘ship as a floating office’ journey.
- Opt for systems that talk to one another
A vessel in the open ocean relying on a network to operate safely and efficiently cannot do so if it cannot communicate with other ships and shore. Systems that are globally approved, integrable, and ‘talk’ to other systems are necessary to enable a vessel and its crew to communicate with its surroundings as easily as a land-based office team would.
- Invest in collaborative software
As this research has uncovered, collaborative software is fundamental to facilitating operations today that enable vessels to function as floating offices. Collaborative software is essential for real-time communication and coordination between ships and shorebased teams, as well as among various stakeholders involved in shipping. Collaborative software enables information to be shared and used by different departments to enhance data-led decision-making. Moreso, collaboration is one of the building blocks of innovation. Ensuring that all relevant stakeholders have real-time visibility is crucial for informed and data-driven decision-making.
- Choose systems that are cyber-secure by design
As ships transform into floating offices, the deck department, the engineering department, other departments, and the crew onboard require consistent and reliable internet access more than ever. It is important to acknowledge that as the number of departments relying on the network increases, the greater the opportunity for cyber criminals to infiltrate. Managing cyber risk involves managing people and raising awareness of the cyber risks that are likely to grow. The opportunities for hackers can be limited by opting for systems and services that are cyber-secure by design.
For a more detailed insight and understanding of the topics briefly discussed in this article, please refer to our thought leadership report commissioned in partnership with Inmarsat, The Digital Wave. To find out more download your copy of the full report here.
