Rethinking Cargo Data Exchange: Modernising Communication Between Terminals, Carriers, and Vessels
Despite high levels of investment in terminal operating systems, vessel planning tools, and office platforms, cargo data exchange between terminals, carriers, and vessels remains fragmented during port operations.
Operational cargo data is still exchanged through a mix of legacy systems, local processes, and manual intervention. As a result, stakeholders often operate without a reliable, shared view of the port call – particularly once operations are underway.
Research conducted for this report shows that effective data exchange typically occurs at only two points: the pre-stowage plan and the final confirmation. During the critical mid-operation phase, when conditions change and decisions are required, operational visibility remains limited.
The new thought leadership report ‘Rethinking Cargo Data Exchange: Modernising Communication Between Terminals, Carriers, and Vessels’ commissioned by Kaleris examines why the current model of cargo data exchange is misaligned with modern port operations.
Drawing on industry interviews, survey responses, and operational analysis, the report:
Explores how cargo data is exchanged in practice during port calls
Identifies the structural, technical, behavioural, and commercial barriers limiting progress
Defines what effective cargo data exchange looks like in operational terms
Outlines a practical framework and recommendations for improving coordination without replacing existing systems
